Reference

Privacy Policy for Indonesia Accounts

Account, wallet and device data sit behind one Privacy Policy, so you can see how we handle DANA, OVO, GoPay and QRIS records before you open an account.

DANA data contextOVO receipt checksGoPay account matchQRIS scan records
fuji888 Privacy Policy for Indonesia Accounts
CONTACT PATHS

Privacy Help Through Local Channels

Fast privacy help matters when a login alert, wallet mismatch or profile detail looks wrong.

Live chat 09:00-23:00 WIB Use live chat from 09:00 to 23:00 WIB when you want to ask what…
WhatsApp privacy desk Message our WhatsApp channel when a DANA, OVO, GoPay or QRIS record needs checking.
Email data request Send a privacy request by email when you need a written reply about access…
ACCOUNT SAFETY

Data Controls Inside Your Account

Your privacy choices start inside the account area, not in a hidden form. After login, go to Account > Profile > Verification to check your registered name and phone number, then Account…

Account data

We use your name, phone number and login details to create and protect your account. If a profile field is wrong, ask support to update it after verification.

Wallet data

DANA, OVO, GoPay and QRIS references are recorded with time, amount and account match status. These records help us answer receipt questions and investigate wallet disputes.

Cookie controls

Manage cookies on Android through Chrome > Settings > Site settings > Cookies. On iPhone, use Settings > Safari > Advanced > Website Data to clear stored browser records.

Device security

We log device type, IP range and session time to detect unusual account access. If a login looks unfamiliar, change your password and contact support right away.

Retention timing

We keep account and wallet records for operational, dispute and legal needs, then reduce or remove data when it is no longer required for those purposes.

Change request

Ask for access, correction or deletion review through chat, WhatsApp or email. We may verify your phone number and recent QRIS or e-wallet reference first.

Privacy Questions Before You Join

These answers cover the privacy points you are most likely to check before opening an account: what we collect, why wallet records matter, how cookies work, and how to reach us. If your request involves account-specific data, we will verify you before sharing or changing anything.

We collect the details you enter during registration, such as username, phone number and password data, plus login records, device signals and wallet references needed for account operation and security checks.

Wallet records help us match your account with a payment receipt, answer funding questions and investigate disputes. We record references such as time, amount and sender-name match where available.

Yes. Contact live chat, WhatsApp or email and ask for access to your account data. We will verify your phone number, username and recent wallet reference before replying.

Log in and check Account > Profile > Verification first. If the field cannot be edited there, contact support with your registered phone number and the detail that needs correction.

Yes. The policy covers cookies used for login sessions, language choice and security checks. You can clear them through Chrome settings on Android or Safari website data settings on iPhone.

You can request deletion review through chat, WhatsApp or email. Some records may be kept longer when needed for disputes, security checks or legal duties in locations where access is allowed.

Send email outside live chat hours and include your username, registered phone number and the privacy issue. Our chat team resumes at 09:00 WIB for account-verification follow-up.