Reference

Legal terms for Indonesia accounts

Before you open your account, this page shows how we handle data, cookies, and payment references in one place.

DANAOVOGoPayQRIS
fuji888 Legal terms for Indonesia accounts
CONTACT PATHS

How to reach the legal desk

If you need a correction, a copy of a record, or help reading a line in this policy, we keep the contact paths short so you…

WhatsApp Use WhatsApp for urgent policy questions or a record mismatch.
Live chat Open live chat when you need a cookie reset, a data correction, or a…
Email Send detailed requests by email if you want a written trail.
DATA HANDLING

How we handle legal requests

We keep the legal side of your account practical: one file, one contact trail, and one clear route for changes.

Data handling

We store the minimum data needed to confirm identity, trace account actions, and answer correction requests. Session logs from Live Dealer Lobby and slot rooms stay linked to the same file, along with DANA, OVO, GoPay, and QRIS references.

Cookie choices

The cookie banner remembers your selection until you change it. If you clear the browser or switch devices, you may see the choice again, and you can reset it from the privacy link in the account area.

Account security

We ask you to keep the account email private and to use a device you control when making legal requests. If a request looks unusual, we pause it and confirm the details through the same channel.

Record retention

We keep request logs, login traces, and payment references only as long as we need them for policy handling, dispute checks, or legal duty. After that, they are removed or anonymised according to our internal schedule.

Change requests

To change stored details, send the account email, the field you want corrected, and the date of the record. That lets us process the request without moving you through extra steps or asking for repeated proof.

Access routing

If local law affects access, we tell you which part of the request can be handled and which part must stay blocked. That answer comes from the legal desk, not from a general support script.

Legal questions we hear most

These are the questions we answer most often when you want to check access, read your record, or correct a detail. The shortest path is to use the same account email, the same contact channel, and the same record date so we can find the right file quickly. If local law limits access, we say so plainly and process only the part we can handle.

We keep the data needed to confirm your identity, log your requests, and match payment references. That usually includes your account email, device and session traces, and DANA, OVO, GoPay, or QRIS references tied to the file.

Yes. Send the account email, the field that needs changing, and the date of the record. We use that set to verify the request and update the file where the law and the record allow.

We keep request logs, access traces, and payment references only as long as needed for support, policy handling, dispute checks, or legal duty. After that, the records are removed or anonymised under our retention schedule.

Yes. On mobile, open the account menu and tap the privacy area to change consent. If you clear the browser or switch devices, the banner may appear again so you can set it once more.

Use the legal desk through WhatsApp, live chat, or email. We will tell you whether access can proceed or must stay blocked because local law applies, and we will explain the next step clearly.

Yes. DANA, OVO, GoPay, and QRIS references stay attached to the same account record, which helps us settle correction requests or locate a missing entry without asking you to repeat the same details.

Send a written request with the account email and the date range you want checked. If the file can be shared under local law, we return the relevant record through the same contact channel.